Privacy Policy

This Privacy Policy sets out the basis on which we will process any personal data, including but not limited to registration, payment, and other data we collect from you or from other sources or those you provide to us ("Data") In order for you to access and use www.midadapp.com, we understand the importance of this data and are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you consent to the handling of data in accordance with this Privacy Policy.

What data may we collect from you?

We may collect and process the following data:

●          The data you provide by filling out forms on the site, including the data that is provided when registering to use the site.

●          The data you provide when registering for any event on our website, completing a survey or polling, or submitting reviews or testimonials.

●          Data you provide to us, or that we may collect from you, when you tell us about any difficulty you encounter when using our site.

●          Record correspondence if you contact us.

●          General, aggregate, demographic, and non-personal data.

●          Details about your computer, including for example your IP address, operating system and browser type, as well as data regarding your general use of the Internet. (For example: by using technology that stores or accesses data on your device, such as cookies, conversion tracking code, web beacons, etc. (collectively, “Cookies”).

●          Your email address that has been provided to us by third parties who have confirmed to us that they have agreed to share your email address.

●          Any other data we consider necessary to enhance your experience using the Site.

How will we use your data?

We may use the data in the following cases:

●          To provide you with information or services that you request from us or which we think you may be interested in, and where you have agreed to be contacted for such purposes.

●          To provide you with location-based services, such as advertising, search results, and other content tailored to you.

●          To carry out the obligations arising from any contracts entered into between you and any other party using our site, or between you and us.

●          To improve our services and to provide better and more customized services.

●          To ensure that the content of our Site is presented in the most effective manner for you and the device you use to access our Site.

●          To notify you of changes to our site.

●          For any other reason, we deem it necessary to enhance your browsing experience on the Site.

To whom can we disclose data?

Data about our customers is a very important part of our business. We, therefore, share data only as described below and with companies that follow practices that have, at a minimum, similar protections as those described in the Privacy Policy:

●          other parties. To provide our services, we may cooperate with other affiliated companies or unaffiliated service providers. You understand how important it is for these companies to have access to relevant data to perform their tasks. We make sure that these companies do not use the data for other purposes. We may also receive data from these companies for the purpose of using them through your use of the Site.

●          Marketing and promotions. We may also use data to provide you with information about services that may be of interest to you as well as to enhance your experience of browsing and using the Site, service messages, new features and improvements, special offers, and events of interest. We may communicate with you through various channels, including but not limited to emails, web notifications, postings, telephone, and application messages. We may allow third parties to use the data, for example, we may provide data to advertisers to help them reach their target audience and to enable us to comply with our obligations to advertisers (ie: by displaying their ads to the target audience).

●          Business Transfers: In the event that our company or virtually all of our assets are acquired, customer data will be one of the assets transferred to the new owner.

●          Protecting our Site and Other Sites: We disclose a customer's account and other personal data when we believe such disclosure is appropriate to comply with laws and law enforcement investigations and to protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and organizations for a variety of reasons, including fraud protection and credit risk reduction.

●          Please note that our website may contain - from time to time - links to and from the websites of our corporate networks, advertisers, and affiliates. No liability or claim for these policies. Also, please check the policies of those websites before providing any personal data or other information to them.

What protection standards do we apply?

We take the necessary technical, commercial, technical, and administrative steps to ensure that data is treated securely and in line with this Privacy Policy, in order to protect data from unauthorized access, alteration, disclosure, or destruction. We may, for example, use encrypted electronic technology to protect data as it is being sent to our site, as well as an external electronic firewall, and electronic firewall technology on the host computer of our site so that we can block malicious attacks on the network. Only employees, service providers, and agents who need to know the data will be allowed to access it in order to carry out their work.

It is important for you to ensure that your password and the device you use to access our site are protected to avoid any unauthorized access by third parties. You are solely responsible for keeping your password strictly confidential, for example, be sure to sign out after you have finished using a common use device.

Unfortunately, sending data over the Internet is not completely secure. Although we will do our best to protect the data, we cannot guarantee the security of the data transmitted to our site, and you are solely responsible for the risks of sending any data.

How do you access and modify the data?

You can access a wide range of data about your account and your interactions with the site for the purpose of displaying the data, and in some cases updating it.

Examples of data that you can easily access on the site:

●          Updated data regarding the most recently viewed events, registration requests, and evaluations.

●          Personally Identifiable Data (including your name, email, password, correspondence, and your personal preferences).

●          Payment settings (including credit card information).

●          Email notification settings.

You may refuse to receive emails from our site in the future at any time by adjusting your customer communications preferences, through the unsubscribe link provided in the email communications.

What if we change our privacy policy?

You should check the Privacy Policy regularly. Your continued use of the Site following any changes constitutes your acceptance of this Privacy Policy as amended.

How can you contact us?

If you have any queries related to your data on the site please contact us at info@midadapp.com and tell us the exact description of your inquiries, and we will answer and address them.

·   All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

·   Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia. 

·   Saudi Arabia is our country of domicile.

·   We accept payments online using Visa and MasterCard credit/debit cards in SAR. 

·   (Enter the Website URL) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia. 

User terms and conditions:

●          Midad is not responsible for not attending the event that he booked in the event that cancellation of the registration was not requested in advance at least 72 hours before, and it is not entitled to claim a refund of the amount paid in the event of non-attendance or prior notice.

●          The user must calculate the time difference in the dates according to the time of his country, as all the dates of the events are confirmed according to the time of Makkah Al-Mukarramah

●          The user must make sure that he is connected to the Internet before the event (online), as Midad is not responsible for the poor Internet service connection, and the registration fee is not refunded.

●          The user is prohibited from sharing private personal information about himself or asking event hosts about any personal information outside the framework of the event topic, It is also strictly prohibited to address any political or religious topics that raise strife or touch upon any topics contrary to public morals, as the organizer of the event has the right to cancel his subscription immediately in this case, and the user has no right to demand a refund of the paid amount or to register again through the Midad website.

●          E-mail and WhatsApp are one of the official means of communication between the user and Midad.

●          The user cannot exchange the event for which he registered with another service.

Return Policy:

The return policy is the terms and conditions under which the refund of the amount that the user paid for registering in one of the events announced on the Midad website is accepted or refused.

To guarantee the rights of all parties, this service is subject to the terms and conditions mentioned below.

Return Policy Terms:

●          The user has the right to demand a refund of the amount paid for registration in in-person events or (online) at any time 72 hours prior to the event, and he is not entitled to claim a refund after that.

●          The user is not entitled to demand a refund of the amount paid after the event has ended.

●          In the event that the user wishes not to complete subscriptions or offers that contain more than one meeting, the laws and terms of return must be adhered to by the service provider.

●          In the event that the return request is approved by Midad, the commission for the credit card or other payment methods may be deducted from the total amount paid by the user according to the commission imposed by each payment method.

●          The refund process needs 3-7 working days from the date of confirming the return request and approval of it by Midad.

To cancel the paid registration and submit a refund request, please contact us at the following email: info@midadapp.com, writing “refund request” in the address field and making sure to use the email you registered within the session or send it in the request text.

Terms and conditions of the organizers:

Midad is committed to the following:

1.         Presenting the content of meetings, courses, events, or subscriptions after making sure that they are in line with the general terms and conditions of the platform and that they are compatible with the necessary formal conditions and are in line with morals and public taste.

2.         By completing the registration process for any of the events and limiting the necessary information

3.         Collect the registration fee online

4.         collects any of the surveys or user ratings about the content provided through the Platform

5.         We provide the possibility of uploading scientific materials on the platform according to the desire of the organizer

6.         Provide the ability to send electronic certificates of attendance through the organizer

7.         After the end of any meeting or occasion, Midad is obligated to send the payment invoice to the organizer, which includes the details of the amount due, with a deduction of 9% of the total registration fees for Midad, represented by administrative fees for the platform, provided that the amount is transferred within 48 hours of approving the payment invoice.

8.         In the case of long-term monthly subscriptions, Midad is obligated to send the payment invoice to the organizer, which includes the details of the amount due, with a deduction of 9% of the total registration fees for Midad, represented by administrative fees for the platform, provided that the amount is transferred within 48 hours of approving the payment invoice.

9.         Midad is obligated to return the registration fee in the event of cancellation of the registration by one of the registrants, 72 hours before the date of the meeting

10.       Midad is not responsible for requesting a refund after less than 72 hours of the start of the event or subscription, in which case the user returns to the terms and conditions of the person or organizer.

11.       Midad is committed to conducting all the procedures provided through the platform with all the

benefits for any of the meetings or events of the organizer free of charge

The entity or person organizing the events is obligated to:

1.         Exerting the care and effort that is customarily considered by attending his meetings or occasions and presenting his content according to what was announced on the Medad website.

2.         In the event that the event or meeting is canceled by the organizer, the organizer shall bear all losses resulting from that, including but not limited to bank differences when refunding the registration fees for registrants.

3.         In the event that the organizer cancels any of his meetings or events that were previously announced on the Midad platform for the third time without a compelling excuse, the organizer is obligated to pay other penalty fees for the losses that he will bear for the Midad site, represented by a deduction of 10% of the value of the registration fees for each registered person Through the outpost website.

4.         The organizer undertakes that its content announced through the Midad website does not contain any immoral, slanderous, slanderous, slanderous, or libelous material and does not violate the privacy of others that is legally and legally protected, and that the content in its meaning, purposes, and content does not violate the law or the system.

5.         The Organizer agrees to indemnify Midad from any liability, claim, financial loss, suit, action, investigation, damage or expense claimed or claimed by any other party due to the publishing or marketing of content or any electronic crime it may commit through advertising In the Midad site, and this release includes any person, company, an entity affiliated with the organizer or working in accordance with its directions with regard to its content.

6.         The organizer undertakes that the contractual relationship between it and Midad is to provide a service by publishing what it wishes to present to the target group on the electronic platform.

General Provisions

1.         WhatsApp or the private e-mail whose data is shown on the site is considered an official tool for communication, and any notification sent in this way is considered to have been received within 3 days from the date of its sending

2.         The services provided by Midad to the organizers do not include the appearance of their advertisement in the ad tape, but it will be by submitting an application and for an additional fee to be agreed upon.

3.         Midad has the right to publish and market any of the organizer's advertisements or part of it in the form and manner it deems appropriate for marketing on its platform and the services provided through it.